Claire's Reviews

Claire's has an overall rating of 4.5 based on 36 reviews. Customer feedback on Claire's is mixed: Claire's reviewers highlight positive aspects like wide variety of accessories, trendy and fashionable items, affordable prices, good customer service, which strongly appeal to young girls and teens, parents shopping for children, fashion-forward individuals. However, Claire's is often criticized for its shipping delays, inconsistent product quality, limited size options, occasional stock issues.

4.5/5.0

36 reviews

5 Stars

20

4 Stars

11

3 Stars

3

2 Stars

0

1 Star

0

All Claire's Reviews (36)
thomas_Mchendry91
May 27, 2026
"Literally Exactly What I Wanted"
I opened the package and almost acted like I’d won the lottery because it was EXACTLY like the description. The color was right, the size was right, everything matched perfectly. No weird surprises, no disappointment, just me being weirdly thrilled over something actually showing up as promised. Very happy with my order!
MarionAlaniz_70
May 23, 2026
"Easy, clean, and I felt comfortable"
I got my ears pierced at Claire’s, i had a good experience. I’m a little picky about cleanliness with stuff like this, but they wore gloves, wiped everything down, and the tools looked clean, so I felt safe the whole time. My piercing healed fine with no issues, and I’m happy I went there.
hello_christine391
May 20, 2026
"Really helpful piercing aftercare"
I got my ears pierced at Claire’s and the aftercare advice was really easy to follow. The staff talked me through how to clean them and what I should avoid, and they also gave it to me in writing, which helped because it felt less stressful than just trying to remember everything. So far they’re healing well with no problems. It was way clearer than..
james1985
May 20, 2026
"I got some birthday bits from claires.com for..."
I got some birthday bits from claires.com for my niece, like hair clips, earrings, and one small makeup set thing. The website was simple enough to poke around on, and I found stuff that felt very her fast, which was nice because I am not always good at choosing these things.

The delivery showed up when it was supposed to, and everything was packed okay, no smashed pieces or missing anything. She really liked all of it, so that was a good result for me. I’d probably use them again when I need kid gifts and don’t want to think too hard
RobertWhite
May 17, 2026
"Shipping was quicker than I expected"
I ordered a few hair clips and earrings from Claire's, and the shipping seemed fast to me. I got my package in about 4 days, which was a nice surprise, though I can’t say if that’s the usual timing or if I just got lucky.

The only reason I’d probably give it 4 stars is because the tracking didn’t really update much at first, so I wasn’t totally sure what was going on. But the package did show up fine, and everything was packed okay.
ThomasTomlinson_83
May 16, 2026
"I ordered from claires.com and, from my experience..."
I ordered from claires.com and, from my experience, the tracking process was really easy to deal with. I got an update when my order shipped, and I could check where the package was without having to guess or worry. It arrived right when it said it would, which I really appreciated. Overall, everything went smoothly and I’m happy with how it turned out.
amanda.Gonzalez
May 09, 2026
"There’s definitely a ton to choose from..."
There’s definitely a ton to choose from, which is great, but after a while some of it started feeling kind of the same. I was wandering around like, wait, didn’t I just see this exact thing five minutes ago? Not bad at all, just a little messy and mildly overwhelming in the most dramatic way possible...
Valerie-schrecengost
May 03, 2026
"Really clean and easy to browse"
I popped into Claire’s today while I was already out doing a few errands, and the first thing I noticed was how clean and tidy the store was. Everything was laid out nicely, the shelves weren’t all messy or overcrowded like they can be in some shops, and it made it really easy to have a proper look around. The staff seemed nice too, but the main thing that stood out to me was just how well kept the whole place was. It made the shopping trip feel a lot more relaxed and pleasant
nicholas_Porter81
April 18, 2026
"Easy discounts and some decent little finds"
I usually end up on Claire's when there’s some kind of discount going on. Which, seems to be often. The 3 for 2 offers and the sale section have saved me a decent bit, especially on little extras.

Checkout was straightforward too. No hassle. The promo code actually worked the first time, which I always appreciate because that is not always the case with some sites. Got a nice price drop on a few earrings and hair bits.

Delivery was totally fine. Nothing amazing, but no issues either. For the deals alone, I’d definitely shop there again.
KLINGEL
April 18, 2026
"Pretty much what I expected"
Everything showed up like it was supposed to, so no real complaints. One of them did look a little smaller than I thought it would, but it’s fine overall
lee_Rivera01
April 17, 2026
"Easy earrings for all-day wear"
I’ve been wearing these earrings all day they’re super comfy. They feel really light, my ears don’t get itchy, and the backs aren’t annoyingly tight either, which is always a win. Happy with them overall, simple, cute, and no fuss...
william_Chenoweth74
April 15, 2026
"Helpful support, but I wish it was quicker for the price"
Support did end up helping me get things sorted out, but it took longer than I expected. For what I’m paying, I was hoping the response time would be a bit faster. Overall, they were helpful—just kind of slow.
hello_maureen411
April 04, 2026
"I popped into Claire’s for a quick look..."
I popped into Claire’s for a quick look and the staff was really nice. One of the girls help me find some earrings and didn’t make me feel pressured to buy anything. The store were a bit busy so I had to wait a few minutes, but everyone stayed friendly. Overall, it was a good visit
TAYLOR
April 03, 2026
"Yeah, it came when they said it would..."
Yeah, it came when they said it would... delivery was on time again, so no complaints.
PearlStinson
April 02, 2026
"Refund showed up faster than I thought"
I was expecting the refund to take a while, but it came through quickly. I was checking my account like, “okay, let’s see how long this takes,” and then boom, there it was. Not bad at all.
CANNON
March 28, 2026
"Surprisingly painless to use"
Found what I needed quickly, which is always a nice shock on the internet. No fuss, no drama, just worked.
williehughes7281
March 24, 2026
"Items sell out really quickly"
In my experience, the stuff I’m looking for seems to go out of stock fast. I’ve checked a few times and it feels like they’re often sold out when I need something
kallieboatwright2246
March 21, 2026
"Super cute and my daughter loved them"
These are really cute! The designs are fun without being too fancy, and my daughter was excited to wear them.
john1983
March 17, 2026
"Shockingly Easy Exchange"
I had to swap a bracelet for a different size and, somehow, it didn’t turn into a whole dramatic ordeal. The staff were friendly, sorted it out quickly, and there was zero fuss. how dare they make it that easy?
Stephanie_moon93
March 09, 2026
"Easy enough return process"
I had to return a couple of earrings I ordered from claires.com because they ended up being smaller than I expected. The return instructions were straightforward, and I liked that I got email updates along the way. The refund took a few days longer than I would’ve preferred, which was a little annoying, but it did come through without any issues. Overall, I’d say the process was fair and not too much of a hassle.

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Claire's Q&A

I have been waiting on my shipment to their store for weeks not, i do a lot of online ordering, never once has anything taken this long to arrive.

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